If you have any queries or requests concerning your personal information please see the customer service details below.
Diet Freedom requests personal information when you sign up for our services, including your name and email address. Diet Freedom also collects other information about your use of the service and Diet Freedom web site. This information (excluding details of payment cards used, which are only handled by Worldpay, a secure online payment company) is provided direct to Diet Freedom.
Diet Freedom may also monitor customer traffic patterns and site use in order to improve the service provided. However, information that can identify a visitor, such as a name or address, is not collected in this process, nor does Diet Freedom require disclosure of such information, unless the customer subscribes to the service. Information that can identify a visitor is collected only when the visitor provides it voluntarily.
You are solely responsible for maintaining the secrecy of your passwords and / or account information. Please be careful and responsible whenever you're online.
Use of your information and your preferences
Diet Freedom will use your information to:
- provide and improve its services
- understand customers' shopping habits
- contact you with offers and information about the products and services of Diet Freedom and those of carefully selected parties
You can opt-out of receiving promotional communications at any time by clicking the unsubscribe link on any promotional emails. Please note that there may be instances where it may be necessary for Diet Freedom to communicate with you, in any event, for administrative or operational reasons relating to Diet Freedom.
Disclosures of your information
Diet Freedom would like to reassure you that your details are safe and will never be released to outside companies for marketing purposes.
Diet Freedom may also use and share information relating to groups of customers, without identifying individuals, to learn more about customer behaviour and find ways of enhancing our service.
Other web sites
- help ensure the security of transactions
- provide the mechanisms for online shopping and subscription
- enable traffic monitoring
Visitors of Diet Freedom are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. In addition, any visitor who has clicked on a Diet Freedom advertisement on another site that links to Diet Freedom may be sent a semi-persistent (e.g. two weeks lifetime) anonymous cookie that will allow Diet Freedom to analyse advertising effectiveness and manage its relationship with affiliate sites.
Whilst you do not need to allow your browser to accept cookies in order to access Diet Freedom, you must have cookies enabled if you wish to subscribe to one of the services on Diet Freedom.
Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser but as described above this will restrict your use of Diet Freedom.
Two types of cookies are used on this website:
Session Cookies - Which are temporary cookies that remain in the cookie file of your browser until you leave the site.
Persistent Cookies - Which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
To allow you to carry information across pages of our site and avoid having to re-enter information. - Within registration to allow you to access stored information. - To allow Diet Freedom to pay partners for introducing the user to the site.
To help us recognise you as a unique visitor when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly. To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.
Third Party Cookies:
Third parties serve cookies via this site. These are used for the following purpose, to serve advertisements on our site and track whether these advertisements are clicked on by users. To tailor content to your preferences.
Our Support Groups have a bulletin board format that provides our visitors with the opportunity to interact with our online community of Diet Freedom members. These areas are moderated by Diet Freedom to keep inappropriate messages from being posted. You are offered the opportunity to include your email address with your message but you are not obligated to do so. Please keep in mind that whenever you voluntarily disclose personal information online - on message boards, through email, or in meeting rooms - your information can be collected by and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. We cannot control the actions of any 3rd parties. We will not sell email addresses from our bulletin boards.
The company reserves the right to use comments provided by participants on the Diet Freedom bulletin boards as part of our promotion and marketing. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products. Any information you send to Diet Freedom must be truthful, legal, and not violate the rights of others.
How to Reach Us
Please relay any questions you may have regarding our above stated policies to Customer Services by using the Talk To Us form.